Specialist Recruiters in Property & Finance
Integrating the best people
Resident Services Co-Ordinator
552423
- £30,000.00 to £30,000.00
- Greater Manchester, UK
- Permanent / Full Time
Become the Resident Services Co-ordinator at their site in Manchester and be the heart of our vibrant community! In this permanent role, you will be responsible for ensuring our residents receive an exceptional experience from the moment they move in. You'll have the opportunity to make a real impact and help shape the future of our property.
What You'll Bring
What You'll Bring
- A passion for creating a welcoming and engaged community
- Exceptional customer service skills to delight our residents
- Creativity and enthusiasm to plan and execute memorable events
- To conduct the letting of the apartments, following up enquiries, conducting viewings and converting leads into lets.
- To be responsible for renewals, negotiating rents and renewing tenancies.
- To provide administrative support to ensure all applications, identity documents, verification, referencing, and regulatory returns are completed accurately and efficiently utilising business systems and processes
- Liaison with the residents on a day-to-day basis, relating to check in and departure, wellbeing and behaviour, events management, general communications with residents, ad-hoc and monthly reporting and attendance at meetings when required.
- Experience as a community host, leasing assistant, or in resident services
- Strong communication and interpersonal skills to liaise with a diverse range of people
- Excellent organisational and prioritisation abilities to ensure smooth day-to-day operations
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Outlook
- A customer-focused mindset and a genuine care for the property, staff, and residents
- Previous experience in lettings and sales, an advantage
- Excellent verbal and written communication skills
- A hunger for achievement and a desire to advance within the business
